Legal
Delete your data
Last updated: October 12, 2026
You can ask us to delete data we hold about you at any time, for any reason, without explaining why. This page says exactly how, and what happens next.
How to make a request
Email contact@fesnglobal.com with the subject line "Data deletion request".
Tell us enough to find your data. That is usually:
- The email address or name you used when you contacted us, or
- The business whose Facebook Page or Instagram account you messaged, and the name or handle you messaged from.
You can also write to us at FESN Global LLC, 30 N Gould St, STE R, Sheridan, WY 82801, United States.
What happens
- We acknowledge your request within 3 business days.
- We may ask one or two questions, only to be sure we are deleting the right person's data.
- We complete the deletion within 30 days of your request and write to confirm what was removed.
There is no charge, and we will not treat you any differently for asking.
If you messaged a business on Facebook or Instagram
Where we operate a messaging integration for a client, we process those messages on that client's behalf. The messages are delivered into the client's own support system, and the client decides how long they keep them.
That means two things:
- We will delete anything we hold, and we will do it on the timeline above.
- For the copy held in the business's own system, we forward your request to them and tell you we have done so. If you prefer to contact them directly, we will give you their details.
Deleting a conversation from your own Facebook or Instagram account does not, by itself, remove it from a business's support records. Send the request to be sure.
If you are a client ending an engagement
When an engagement ends, or when you revoke our access to your accounts, we stop processing immediately. We then return or delete the data we hold, whichever you ask for, within 30 days. Revoking access on Meta's side is enough to stop the flow at once; you do not need to wait for us to act.
Revoking access yourself
If you granted our application access to a Facebook Page or Instagram professional account, you can remove it at any time without contacting us, through Meta Business Settings for your business portfolio, under the apps or integrations connected to the asset. Access stops at the moment you remove it.
What we may keep
We will tell you if any of this applies to your request. We retain only what we must:
- Records we are legally required to keep, such as invoices and tax records.
- Information needed to establish or defend a legal claim.
- A minimal record of the deletion request itself, so we can show it was honored.
Backups are overwritten on their normal cycle; data in a backup is not restored into active use after a deletion request.
Contact
contact@fesnglobal.com · +1 307 241 4290
Related: Privacy Policy · Terms of Service